Refund policy

All AIRY SKN sales are final.

Due to the personal care nature of our products, we do not accept returns or exchanges.

Please carefully review your order before completing your purchase.

Incorrect Orders

If your order arrives and you receive an incorrect item, please contact us at airyskn@gmail.com as soon as possible.

Please include:

• Your order number
• A description of the issue
• Clear photos of the product and packaging

We will review your request and determine the appropriate resolution.

Lost, Stolen or Damaged Packages

Once an order has been shipped and tracking number is provided, AIRY SKN is not responsible for packages that are lost, misplaced, damaged or stolen after shipped. You will have to contact the shipping carrier. 

All items are carefully packaged and shipped in great condition. 

If your tracking information indicates that your package was delivered but you cannot locate it, please first contact the shipping carrier for assistance.